FREE SHIPPING ON DOMESTIC ORDERS OVER $79.99. COMPETITIVE INTERNATIONAL SHIPPING RATES AVAILABLE.

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kleinerts.com

Shipping and Delivery

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Countries We Ship To

Afghanistan
Argentina
Australia
Austria
Bahamas
Barbados
Belgium
Brazil
Canada
Croatia
Cyprus
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Guam
Hungary
    Iceland
    Ireland
    Italy
    Jamaica
    Japan
    Jordan
    Latvia
    Lebanon
    Lithuania
    Luxembourg
    Malaysia
    Malta
    Mexico
    Netherlands
    New Zealand
    Norway
    Oman
    Pakistan
    Philippines
      Poland
      Portugal
      Puerto Rico
      Qatar
      Russia
      Saudi Arabia
      Serbia, Republic of
      Singapore
      Slovak Republic (Slovakia)
      Slovenia
      Spain
      Sweden
      Switzerland
      Taiwan
      Turkey
      United Arab Emirates
      United Kingdom
      United States
      US Virgin Islands

        Shipping for Continental US

        Shipping Order Value Shipping Price
        Flat Rate USPS *(4-7 business days)
        Under $19.99
        $4.50
        Flat Rate USPS *(4-7 business days)
        $20.00 - $50.99

        $6.95

        Free Shipping USPS *(4-7 business days)

        $50.00 - $79.00

        $8.95
        Free Shipping USPS *(4-7 business days)

        Over $79.99

        FREE
        Priority USPS **(2-4  business days)
        None
        $9.99 - $30.99
        Express USPS **(1-2 business days)
        None
        $37.99 - $70.99

        Actual delivery times and costs are subject to change.

        Hawaii and Alaska Shipping Rate (4-7 Business Days)

        Order Value Shipping Price
        $00.01 to $15.99
        $4.00
        $16.00 to $39.99
        $5.95
        $40.00 to $69.99
        $7.95
        $70.00 to $99.99
        $10.95
        $100.00 to $129.00
        $17.95
        $130.00 to $149.00
        $20.00
        $150.00 to $179.00
        $26.00
        $180.00 to $220.00
        $33.00
        $221.00 to $279.00
        $37.00
        $280.00 to $329.00
        $43.00
        $330.00 and Over
        $50.00

        Actual delivery times and costs are subject to change.

        * Free Shipping Disclaimer

        Free shipping will appear as an option once conditions are met and zip code is entered.

        In order to ensure the most efficient and cost-effective shipping method, we use USPS exclusively.

        ** Overnight Shipping Disclaimer

        Please note that 11 a.m. PST is the cutoff for USPS overnight packages. Orders placed after this time will not ship until the next day. If you place an overnight order on Friday-Sunday, it will not ship out until Monday.

        Shipping for Canada (Non-Domestic US)

        All Shipping Rates are Based on the Dollar Amount of Purchase.

        * Shipping fees do not represent USPS published rates and may include handling charges levied by this store.

        Canada Standard Shipping Rate (6-7 Business Days)

        Order Value Shipping Price
        $00.01 to $15.99
        $9.00
        $16.00 to $39.99
        $12.95
        $40.00 to $69.99
        $15.95
        $70.00 to $99.99
        $18.00
        $100.00 to $129.00
        $22.00
        $130.00 to $149.00
        $24.00
        $150.00 to $179.00
        $28.00
        $180.00 to $220.00
        $33.00
        $221.00 to $279.00
        $37.00
        $280.00 to $329.00
        $43.00
        $330.00 and Over
        $50.00

        Canada Priority Shipping Rate (5-6 Business Days)

        Order Value Shipping Price
        $00.01 to $15.99
        $24.00
        $16.00 to $39.99
        $27.00
        $40.00 to $69.99
        $31.00
        $70.00 to $99.99
        $35.00
        $100.00 to $129.00
        $41.00

        $130.00 to $149.00 

        $47.00
        $150.00 to $179.00
        $52.00
        $180.00 to $220.00
        $58.00
        $221.00 to $279.00
        $63.00
        $280.00 to $329.00
        $71.00
        $330.00 and Over
        $75.00

        When an order is shipped you will receive an email from Kleinert's with your United States Postal Service Tracking Code. You can track your order by going to the Order Tracking tab here in this page or you can go to http://www.usps.com and enter the tracking code. Please make sure that our email does not enter your SPAM folder. Once we have shipped the order we are no longer responsible for delivery. The responsibility is then with the postal service. For any directions for delivery, questions or comments you should direct them to your carrier and your local post office.

        *Customer will be responsible for shipping and handling costs if items are returned as unclaimed.

         

        International (Non-US)

        ALL COUNTRIES

        Orders usually arrive within 7-9 business days (for in-stock items only) after the shipping date. All International orders are dynamically priced at the lowest possible rate based on destination and order weight and shipped via DHL International. DHL works in conjunction with local postal services around the world to deliver packages to their final destination. This may vary depending upon customs offices within certain countries which may result in delays. Once Kleinert's ships an item and you receive your tracking information, Kleinert's is unable to assist any further in the delivery process. We recommend that you contact your postal carrier and your local customs office.

        All import charges ie VAT are the responsibility of the purchaser.

        7-14 Business Days (Holidays, expect up to 2 weeks for delivery.)

        Order Acknowledgement Email:

        When an order is processed with either your credit card or thru paypal you will receive an email from our credit card processor (PayPal) indicating that your order has gone thru the system and is en route to our manufacturing plant for shipment. Please check your SPAM folder to make sure that you receive this email. Orders are normally shipped within 48 Hrs although certain items may require sewing so it may take longer. You should then expect to receive an email from Kleinert's with your tracking code.

        Tracking Orders:

        When an order is shipped you will receive an email from Kleinert's with your United States Postal Service Tracking Code. You can track your order by going to the Order Tracking tab here in this page or you can go to http://www.usps.com and enter the tracking code. Please make sure that our email does not enter your SPAM folder. Once we have shipped the order we are no longer responsible for delivery. The responsibility is then with the postal service. For any directions for delivery, questions or comments you should direct them to your carrier and your local post office.

        You may also track your package once it is in customs by going to the Parcel Force website:http://www.parcelforce.com . Here you will be able to check the progress of your parcel while in possesion of customs and you may even pay the VAT/ Customs Charge thru this website. Input your customs number and it will show you all the details.

        Customs and Import Duties:

        You are responsible for assuring that the products you purchase can be lawfully imported to the destination country. Any items mailed outside the USA are potentially subject to duty and/or import taxes levied by the destination country. The Customs and Revenue Agency (CCRA) can examine any item and is responsible for determining any applicable duty and taxes payable.

        We ship your package Duties and Taxes unpaid. We do not collect VAT, duties nor taxes. As so we cannot predict what your charges may be. If additional charges are incurred they must be rendered in order for your package to clear customs.

        When ordering from kleinerts.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. If you require more information regarding your country's customs policies, we ask that you please contact your local customs office.

        *** International Shipping Disclaimer

        All International orders are dynamically priced based of destination and order weight in US dollars and shipped via DHL International. The DHL works in conjunction with local postal services around the world to deliver packages to their final destination. While many packages make it to their final destination without issues, the Kleinerts is not responsible once the package lands in the destination country as we do not have any jurisdiction over international countries and their postal systems. Should any issues arise after the package has landed in the destination country, the recipient is responsible for contacting their local postal service to remedy the situation. The recipient is also responsible for all customs fees, taxes, and brokerage charges. While many orders make it through customs without issues, the customs agency in your country may require you to pay fees before receiving your package. It is the recipient's responsibility to check with their country's Customs Office to verify any fees as we are unable to provide the recipient with the exact amount of the charges. By completing your order you agree to pay all applicable fees. If your package is seized by Customs Officials for any reason whatsoever, we will not issue you a refund unless all products are returned to us in their original condition. If you refuse or return your order no international shipping charges or fees paid to local government will be refunded. If you have any questions, we encourage you to contact your Customs Office, as the Kleinerts cannot advise you about your country's customs policies.

        Try Kleinerts For Yourself RISK FREE FOR 30 DAYS

        We gladly accept returns or exchanges on all opened or used Kleinert's items for up to 30 days from purchase date so feel free to try it but do not wash or wear it.

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